Your data, clearly explained

Privacy

This page explains, in plain terms, what ChargeAlign does with the information you give it. It is a summary of our practices, not legal advice.

Last updated: 21 September 2026

Private to your account

Your invoices, contracts and check results are visible only to you while signed in. We do not sell your data.

Processed to give you a result

Documents are read only to produce the review you asked for. Invoice photos used for a one-off check are not added to your document library.

You stay in control

Delete a saved invoice or a past check yourself at any time. For anything else, contact us and we will action the request.

What we collect

Account details you provide when you sign up (such as your email address), the invoice and rate card or contract files you upload, and the results of the checks you run.

Why we use it

To run the invoice check you asked for, to show you your saved results and contract library, and to keep your account working.

Documents you upload

Uploaded files are stored privately and are linked to your account. They are opened through short-lived private links that only you can request while signed in.

Document processing

To produce a review, the contents of your uploaded documents are sent to an AI processing service that reads the text and returns the comparison shown in your results.

Access

Your checks, contracts and uploads are visible only to your own account. We do not sell your data.

Retention and deletion

Your data is kept while your account is active. If you would like your account or specific documents removed, contact us and we will action the request.

Cookies and local storage

The site stores a small amount of data in your browser to keep you signed in, to remember your language choice and to record whether you accepted optional analytics. No advertising cookies are used.

Analytics and consent

Optional analytics (Google Analytics) measure how the public pages are used. Analytics stay switched off until you accept them in the cookie notice, and you can decline without losing any functionality.

Service providers

We rely on a small number of providers to run ChargeAlign: hosting and database services that store your account and documents, an AI processing service that reads uploaded documents, a payment provider for subscriptions, and an email provider for account messages. They process data on our behalf and only for these purposes.

Payments and billing

Subscription payments are handled by our payment provider. Card details are entered on their checkout and are never received or stored by ChargeAlign. We keep only the subscription status and billing identifiers needed to manage your plan.

Security

Access to your data requires a signed-in session, data is transmitted over encrypted connections, and stored documents are reachable only through short-lived private links requested by your own account. No online service can promise absolute security, so please avoid uploading documents you do not need to check.

Your rights

You can access, correct, export or delete your data. Saved invoices and past checks can be deleted from inside the app at any time; for anything wider, including account deletion, contact us and we will action the request.

International transfers

Our providers may process data on servers outside your country, including outside the European Economic Area, using the safeguards those providers offer for international transfers.

Changes to this notice

We update this page as the product develops. The date at the top shows when it last changed, and material changes will be highlighted here.

Still have questions?

Ask the ChargeAlign assistant about how the service handles documents and data, or contact us for anything it can't answer.

Privacy questions and requests

For access, correction or deletion requests — or any question about how your data is handled — reach us through the contact page. We read every message and usually reply within two working days.